Welcome to At Your Keys! These Terms & Conditions (“Terms”) establish the rules that govern your use of our website and services for booking accommodations in Kotagiri. By accessing or using our website, you signify your agreement to these Terms.
1. Our Services
At Your Keys functions as a platform connecting you with a variety of resorts, homestays, and guest houses in Kotagiri. We offer a user-friendly search and booking system to help you find the perfect accommodation based on your needs and preferences.
2. Booking Process
It’s your responsibility to ensure the accuracy of all information provided during the booking process, including guest names, travel dates, and the number of guests.
Room rates, availability, and cancellation policies are determined by each individual property. We clearly display this information during the booking process.
Upon confirmation of your booking, you’ll receive a confirmation email containing details of your reservation and a link to the property’s cancellation policy.
3. Payment
Payment methods and any applicable fees are determined by the property you choose. In some cases, we may act as a secure payment collection agent on behalf of the property. For details on specific payment methods and fees, please refer to the terms and conditions of the chosen property. For your information we are not accepting and collecting payment using our website.
4. Cancellations & Changes
Each property has its own cancellation policy. Please review the specific policy during the booking process and again in your confirmation email. Any cancellation fees will be deducted from any refund issued. If you wish to make changes to your booking, they may be subject to availability and property approval.
5. User Conduct
You agree to use our website and services only for lawful purposes.
Any activity that could disrupt or harm our website or services is strictly prohibited.
You are responsible for maintaining the confidentiality of your account information.
6. Disclaimer
While At Your Keys strives to provide accurate information on our website, we cannot guarantee the complete accuracy, timeliness, or completeness of the information provided by our partner properties. We are not liable for any errors or omissions in this information.
7. Limitation of Liability
At Your Keys is not liable for any damages arising from your use of our website or services, including but not limited to:Booking cancellations or changes made by properties.
Property amenities or services not meeting your expectations. Personal injury or property damage occurring during your stay at a booked accommodation.
8. Intellectual Property
The content and design of our website are protected by intellectual property rights. You may not copy, modify, or distribute this material without our written permission.
9. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Kotagiri, India.
10. Entire Agreement
These Terms constitute the entire agreement between you and At Your Keys regarding your use of our website and services.
11. Updates to Terms & Conditions
We reserve the right to modify these Terms at any time. Any changes will be posted on our website. Your continued use of our website after the posting of any changes constitutes your acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms, please don’t hesitate to contact us atjeganravi206@gmail.com or 9843033243.